June 2026 · Operations release
- Sharper shared inbox workflows: clearer assignment, cleaner internal note formatting, and better notification behavior for teams that hand off threads between shifts.
- Improved WhatsApp Flows tooling: faster validation, more reliable publishing, and a clearer path from a blank screen to a Flow that handles real customer intake.
- More dependable campaign scheduling: recurring sends without manual duplication, suppression logic that does not double-message the same customer, and clearer status tracking for in-flight campaigns.
May 2026 · Growth release
- Expanded contact records, analytics, and integration hooks for active teams that need WhatsApp work to land in the rest of their business tools.
- Better support for billing, payments, and inventory so commerce workflows can stay inside the chat instead of splitting across separate systems.
- More mature plan controls and trial-aware product gating, so a team evaluating Wapitick can see which features are part of the plan they would actually buy.
Sharper shared inbox workflows
Assignment visibility, internal note formatting, message actions, and notification behavior tuned for teams that hand off threads several times a day. New operators now have less guesswork and managers have better queue visibility.
Expanded WhatsApp Flows tooling
Better validation, clearer preview, more reliable publishing, and a faster path from a blank screen to a live Flow. Template-first creation paths help teams reuse the patterns that already work instead of rebuilding them.
Campaign and schedule controls
More reliable scheduled sends, recurring campaigns without manual duplication, and clearer broadcast status tracking. Suppression logic is more predictable, so the same customer does not get the same reminder twice.
Operations modules maturing
Continued investment in invoices, payments, inventory, contact records, and the integration hooks that connect WhatsApp work to the rest of a business. The goal is to make commerce and operations feel like part of the conversation, not a separate tool.